Privacy Policy
Last Updated: March 7, 2026
1. Introduction
NetCarb ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. Information We Collect
Local Data: All food photos and analysis results are stored locally on your device. We do not upload or transmit this data to our servers.
Subscription Information: If you purchase a premium subscription, we collect payment information through Stripe. We do not store credit card details—Stripe handles all payment processing securely.
Device Information: We may collect basic device information for app functionality and crash reporting (device type, OS version, app version).
3. How We Use Your Information
- To provide and improve the NetCarb app functionality
- To process subscription payments and manage your account
- To send you important updates about your subscription
- To diagnose technical issues and improve app performance
4. Data Storage and Security
Your food photos and analysis data are stored exclusively on your device. NetCarb does not access, collect, or store this data on external servers. Your privacy is our highest priority. We use industry-standard security measures to protect any data transmitted to our servers.
5. Third-Party Services
Stripe: We use Stripe for payment processing. Stripe's privacy practices are governed by their Privacy Policy: stripe.com/privacy
AI Services: We use AI services for food recognition and carb estimation. These services do not store your photos or personal information.
6. Your Rights
You have the right to access, modify, or delete your data stored on your device at any time. You can uninstall the app to remove all local data.
For GDPR and PIPEDA compliance inquiries, contact us at support.netcarb@gmail.com
7. Medical Disclaimer
NetCarb is NOT a medical device and should not be used as a substitute for professional medical advice. Always consult with your healthcare provider before making changes to your diabetes management plan. Carb estimates are for informational purposes only.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date above.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at support.netcarb@gmail.com